Privacy Policy

1. Introduction

khwanledes ("we," "us," or "our") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, attend our courses, or contact us through any channel. If you have questions about this policy, please contact us at [email protected].

This policy applies to all services provided by khwanledes from our office at 71 Mittraphap Road, Mueang Nakhon Ratchasima, Nakhon Ratchasima 30000, Thailand.

2. Information We Collect

We may collect the following categories of personal information:

Contact information: Your name, email address, phone number, and mailing address when you submit a contact form, register for a course, or reach out to us directly.

Course participation data: Attendance records, feedback responses, and course completion status. We do not collect or store specific financial figures discussed during exercises.

Website usage data: Information collected through cookies and similar technologies, including pages visited, time spent on the site, referring URLs, and device type. See our Cookie Policy for details.

Payment information: When you register for a paid course, payment details are processed through our payment provider. We do not store full card numbers on our systems.

3. How We Collect Information

Information is collected through contact and registration forms on our website, in-person enrollment at our office, email and telephone correspondence, cookies and web analytics tools, and feedback surveys after course completion.

4. Legal Basis for Processing

Under Thailand's Personal Data Protection Act (PDPA), we process personal data based on the following grounds: your consent (provided when submitting forms or registering for courses), performance of a contract (to deliver services you have enrolled in), legitimate interests (to improve our courses and communicate relevant updates), and compliance with legal obligations.

5. How We Use Your Information

We use your personal data to respond to enquiries and process course registrations, deliver and administer our financial education courses, send you relevant updates about upcoming sessions or changes to existing courses, improve our website and course materials based on aggregated feedback, comply with applicable legal requirements, and communicate important information about your enrollment or payment.

We do not use your data for unsolicited marketing purposes. If we wish to send promotional communications, we will obtain your explicit consent first.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share limited data with payment processors to complete course fee transactions, web analytics providers (such as Google Analytics) that help us understand website traffic, and legal or regulatory authorities when required by Thai law. All third-party service providers are required to handle your data in accordance with applicable data protection standards.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Contact form submissions are retained for up to 12 months. Course enrollment and attendance records are kept for 3 years for administrative and certification purposes. Payment records are retained as required by Thai tax regulations. Website analytics data is retained in aggregated, anonymised form.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. These include secure data storage, access controls limiting data visibility to authorized personnel, regular review of security practices, and encrypted transmission for data submitted through our website. While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

9. Cookies

Our website uses cookies to enhance your browsing experience and gather usage statistics. For full details on the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Your Rights

Under the PDPA and applicable data protection legislation, you have the right to access the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your data (subject to legal retention requirements), object to the processing of your data for certain purposes, withdraw consent at any time where processing is based on consent, and lodge a complaint with the relevant supervisory authority in Thailand.

To exercise any of these rights, please contact us at [email protected] or write to us at our office address. We aim to respond to all data requests within 30 days.

11. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal information, we will promptly delete that data.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Significant changes will be communicated through a notice on our website. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

khwanledes
71 Mittraphap Road, Mueang Nakhon Ratchasima
Nakhon Ratchasima 30000, Thailand
Email: [email protected]
Phone: +66 44 258 391